Frequently Asked Questions


General

How are we different?

Maxwell takes a unique approach to skincare, offering men education combined with products that fit your skin type. Skip the drug store and figuring it out on your own. We’re here to help.

What skin type is currently available for purchase?

We currently built a routine for men with normal to combination skin. What does this mean? Take the quiz and find out!

Are you paraben & sulfate free?

Of course! We also don’t use phthalates, endocrine disruptors, artificial dyes or harsh preservatives. Your products were meant to be used, not sit on shelves for years!

Where are the full list of ingredients in your products?

All ingredients can be seen below, as well as on each individual bottle once you have them.

  • Cleanser
  • Exfoliant
  • Moisturizer

Organic Aloe Barbadensis Leaf Juice*, Decyl Glucoside, Glycerin, Sodium Cocoyl Glycinate, Panthenol, Hydroxypropyl, Methylcellulose, Propanediol, Salicylic Acid, Coconut Acid, Caprylhydroxamic Acid, Panax Ginseng Root Extract, Camellia Sinensis (Green Tea) Leaf Extract, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Mentha Piperita (Peppermint) Oil, Avena Sativa (Oat) Kernel Oil, Helianthus Annuus (Sunflower) Seed Oil, Tocopheryl Acetate, Sodium Chloride, Xanthan Gum, Caprylyl Glycol, Citric Acid

*Certified organic

Organic Aloe Barbadensis Leaf Juice*, Jojoba Esters, Decyl Glucoside, Glyceryl Stearate, Cetyl Alcohol, Glycerin, Vitis Vinifera (Grape) Seed Oil, Sodium Hyaluronate, Allantoin, Bisabolol, Magnesium, Aluminum Silicate, Salix Nigra (Willow) Bark Extract, Helianthus Annuus (Sunflower) Seed Oil, Tocopheryl Acetate, Xanthan Gum, Disodium Edta, Caprylyl Glycol, Hexylene Glycol, Phenoxyethanol, Ethylhexylglycerin, Fragrance

*Certified organic

Water, Dicaprylyl Carbonate, Aloe Barbadensis Leaf Juice, Glycerin, Cetearyl Alcohol, Hamamelis Virginiana (Witch Hazel) Water, Cyclopentasiloxane, Cetearyl Olivate, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Sorbitan Olivate, Panthenol, Allantoin, Betaine, Sodium Pca, Sorbitol, Serine, Glycine, Proline, Alanine, Lysine, Arginine, Threonine, Dimethicone, Glutamic Acid, Silk Amino Acids, Lavandula Angustifolia (Lavender) Extract, Camellia Sinensis (Green Tea) Leaf Extract, Anthemis Nobilis (Chamomile) Flower Extract, Cucumis Sativus (Cucumber) Fruit Extract, Vitis Vinifera (Grape) Seed Extract, Hedera Helix (Ivy), Extract, Plankton Extract, Tocopheryl Acetate, Lecithin, Dimethicone/Vinyl Dimethicone, Crosspolymer, Disodium Edta, Caprylyl Glycol, Hexylene Glycol, Phenoxyethanol, Ethylhexylglycerin, Fragrance

Shipping & Returns

Is shipping free? 

Yes! Shipping is free. We ship everything standard, and can take anywhere from 5-9 business days from purchase

Do you offer expedited shipping?

Yes, 2-3 business expedited shipping will cost extra

How can I edit my shipping address after purchase? 

Please email info@getmaxwell.co with “Edit Shipping” in the subject line

How are returns handled? 

Get in touch at info@getmaxwell.co with “Need a Return” in the subject line and we will handle the rest